When placing your club merchandise orders for fulfillment you’ll have two different shipping options available to you: Standard Delivery and Courier. All parcels will be shipped via the method requested upon order (orders qualifying for Free Shipping will, by default, be sent via Standard Delivery – exceptions will apply). Orders will generally be shipped within 5 working days from confirmed receipt of payment.
This is the cheapest option available using the Royal Mail postal service. Orders are shipped using the Royal Mail 24 service and typically arrive the next working day but can take up to 3 working days to arrive (in the UK).
USA Only – Orders are shipped using the USPS Tracked service.
Delivery Estimates: Please allow
- UK – 1 to 3 working days
- EU – 3 to 5 working days
- USA – 3 to 5 working days
- International – 7 to 10 working days
Shipping is via DPD and your parcel is tracked throughout its journey, with proof of delivery is obtained when delivered. The ‘next day’ service refers to the UK, where all parcels are delivered the next working day. Delivery estimates for other countries are slightly longer.
Delivery estimates: Please allow
- UK – next working day
- EU – 3 to 5 working days
- International – 5 to 7 working days
Rates are based on package weight (see notes for product weights):
- Up to 100g – £1.50
- 101g to 399g – £3.50
- 400g to 699g – £4.50
- Fixed Rate of £5.00 (£8.50 for Canvas Prints)
FREE SHIPPING is available for UK orders:
- Members & Registered Account Holders – NO minimum order value [JOIN NOW]
- Guests – Minimum NET* order value of £50 (* after offers applied)
If the Standard Delivery cost exceeds the Courier cost, Courier Delivery becomes default.
Questions relating to Shipping
All delivery estimates are based on quotes supplied by the relevant courier, so they can’t be guaranteed by BlackPudding.Club. If your parcel is not delivered within the estimated window then it’s very likely there has been a delay in transit. In such circumstances we advise the following:
- Royal Mail – If your order is shipped with either of the Royal Mail services we advise you wait 10 working days (UK shipping addresses) or 28 working days (any other shipping addresses) before contacting us. The Royal Mail will deem a parcel as lost if not delivered within these windows. Once deemed as lost we’ll be able to work with you to resolve the problem.
- DPD – All orders shipped with DPD are fully trackable and we recommend you contact DPD with your tracking number if there are any issues for the quickest resolution. Though if you’d like our help you can let us know using the details below.